Health Insurance Interview Questions

1. Give your brief introduction and tell us something about your background?
2. Do you know why health insurance is necessary?
3. What kind of health insurance do you want? Do you know the difference between personal health insurance and family health insurance?
4. Do you have any other health insurance? If yes, what kind of insurance do you own and how much are you paying monthly?
5. What is your monthly income? Are you working or doing some business?
6. How much insurance premium can you pay? For how long you want to continue with the policy?
7. Can you tell me the renewal amount would you like to pay? Do you want to pay this amount monthly or annually?
8. Would you like to avail extra schemes with health insurance policy by paying a little extra amount?
9. Which insurance policy would you like to choose: accidental or general health insurance?
10. Tell us the time to visit you regarding application submission and to collect principal amount to issue health insurance policy?

Healthcare information technology interview questions

This article contains a sample of the types of questions you will encounter in Information Technology (IT) and Systems Job Interviews. It covers positions such as: Help Desk and IT Support, Systems Administrator, Analyst, Developer, Software Engineer, Programmer, IT Manager and Head of IT.

You will find that many employers are now using Competency Based Interviewing techniques when recruiting for I.T. jobs. You should expect both Competency Based and Behavioural Questions exploring key skills such as:

Excellent Technical Skills
Good understanding of a commercial environment
Problem Solving
Team Working
Analytical Thinking
Ability to deliver against detailed technical specifications
For Senior IT appointments positions, you should expect questions exploring:

Your ability to build and motivate a team
Your ability to deliver and manage change projects
Strong commercial and sector awareness
Your ability to manage a large department
Your skills and experience with the development of IT strategy
For each of the above you should expect 3-4 questions along with standard questions exploring your Training and Qualifications, Skills and Experience, and Personality and Motivation.

Sample Interview Questions For IT Interviews

Here is a sample of interview questions for a variety of IT roles. How would you answer?

Interview Question 1: 'Explain to us what local area networks and wide area networks are, and how, if at all, they are related.'

Interview Question 2: 'As a 2nd line support agent, what criteria would you use when deciding to escalate a call to higher level support?'

Interview Question 3: 'We are looking for a skilled developer to liaise directly with clients and work on new code modules, system enhancements and solve functional and performance issues in products. Do you see this as being a challenge for you?'

Interview Question 4: 'Imagine you are a couple of months into a 6 month project and it is about to overrun on costs. How would you deal with this most effectively, what steps would you take?'

Interview Question 5: 'Describe a time when you used your skills to persuade a manager or colleague to accept your recommendations.'

Interview Question 6: 'We are looking for a Head of IT who has a strong knowledge of and expertise in the implementation of performance management techniques in a telecoms environment. Tell me more about your experience in this area.'


How to Succeed in IT Interviews

Want to dramatically boost your chance of success in your next interview? Want help answering Competency Based or Behavioural questions? Want to learn how to avoid mistakes that can result in failure?

IT interviews can be very difficult; while most candidates can answer technical questions relating to the software they use, many fail when it comes to Competency Based or Behavioural questions or even the common traditional questions favoured by many interviewers

Top 30 Questions that can be Asked in a Health Care Job Interview

The health care industry is a combination of human touch and technology. Health care jobs are in increasing demand in today’s world. Health care employees work round the clock and meet a lot of people’s needs from new born to the patients who are very ill and suffering.

Health care industry is employing more and more people. The average working hours of a health care employee is eight hours with shifts. Sometimes they have to work on off hours. There are good earning prospects in the health care industry. One can choose either to work in hospitals or get into nursing. The health care industry provides a lot of job opportunities to people with the right education. A proper training is given once recruited.

However, it is not an easy task to get jobs in health care. A candidate who is selected for a health care job interview needs to have at least a high school degree in science and diploma or undergraduate degree in science.

Those who want to have a career in health care should be tolerant and should have the desire to help others. They should possess an ability to deal with people of various backgrounds. The specialists with a lot of experience can move up to department head positions or hospital management. They have enormous power and responsibilities as well.

Here are some most likely questions that are asked in a health care job interview.

1. What did you gain during your education in medical?
2. What are your weakness which concerns you and you want to change?
3. How would you address the problem of smoking among teens?
4. Why did you decide to apply for medical school? What inspired you the most to do so?
5. What do you do during your free time?
6. What other medical companies you are applying for?
7. In your view, what do you think about abortion?
8. Why did you join a medical school?
9. What was the reason for choosing this specific program?
10. Being in the medical field, will you perform abortions?
11. Can you tell 5 things about you that you want to change?
12. In your view how would you relate science and medicine?
13. Can you tell me one thing that you are proud of yourself?
14. In your view, what do you think is wrong with the current health care system in Canada?
15. In your view, what do you think is wrong with the current health care system in India?
16. Is there a good deal of drug usage in the medical schools that you studied?
17. Which of the courses that you took in college was of interest to you?
18. What other activities interests you apart from medicine?
19. If you were to do anything different, then what would you do?
20. What kind of relationship should a doctor and patient have?
21. How has your parents influenced you in making you a physician?
22. How do you feel to be a physician?
23. There is a lot of research you have done in your previous job, what is it that you have learnt out of it?
24. What are the goals that you want to achieve in the area of medicine?
25. List out the qualities that a physician should possess.
26. What frustrates you the most?
27. What have you read about medicine/health care in newspapers?
28. List out at least 5 issues that medicine tackles these days. Of the 5, which is most important and why do you feel so?
29. Describe your experience on helping others or doing a volunteering activity.
30. IS AIDS education necessary for all teenagers?

Interview Questions for the Health Services Industry

General 

•   What do you enjoy most about working in the health services field? 
•   What do you like the least about working in the health services field? 
•   What are the most important qualities a health services professional should have? 

Hospital Administration 

•   Why did you choose hospital administration as a career? 
•   What are some of the ways the health services industry can improve? 
•   What size hospitals have you worked for? How many beds? 
•   What are your areas of specialty in health services? 
•   In your opinion, what is the most important issue in medicine today? 
•   What impact do you hope to make in the health services industry? 
•   In your opinion, what is the most important advance in medicine in the last 20 to 50 
• years? 
•   Are you accustomed to suggesting areas for research? 
•  Have you designed and carried out research projects? 
•   If you were given money to set up a research group, what would you research? 

Nurses 

•   Why did you choose nursing as a career? 
•   What stimulated your interest in medicine? 
•   What was the nurse-to-patient ratio at your last job? 
•   What shift lengths are you accustomed to working? 
•   How much autonomy were you given in your last position for making decisions 
• regarding the care of patients? 
•   What value did you bring to your last nursing staff? 
•   What type of scheduling process are you accustomed to—self-scheduling, unit 
• scheduling, etc.? 
•   In your last position, how much independence were nurses given in order to be 
• creative problem-solvers? Can you give me examples? 
•   What do you do when you have too many patients and too little time? 
•   What is it about you that allows you to devote yourself to others this way day after 
• day? 
•   Over the course of the last year, how many times were you asked to work late 
• because your replacement was absent? Did you stay late? 
•   Can you tell me what you would consider as valid reasons for missing work? 
•   What do you do if you realize a snowstorm is coming an hour before you have to be 
• at work, and you know it will take you much longer than usual to get there? 
•   What do you do if your shift has ended but your replacement is not there yet? 
•   What would your previous supervisor tell us about your attendance? 
•   How many days of scheduled work did you miss in the past 6 months due to 
• unexcused absences? 
•   What parts of your nursing job do you like the least? 
•   What would you do if you were directed to do some menial tasks for a patient that 
• are usually not your responsibility? 
•   Do you plan on staying in the nursing profession for the long term? 
•   What made you decide to become a nurse instead of a doctor? 
•   What support services were available to you in your last position? 
•   Describe for me a situation when you went beyond the call of duty for a patient. 
•   How do you keep yourself from getting burned out? 
•   Describe for me the types of technology you have used. 

 CNA 

•   Why did you choose certified nursing assistant as a career? 
•   Describe for me a situation when you went beyond the call of duty for a patien
•   Why do you want to work here? 
•   Do you plan on staying in the CNA profession for the long term? 
•   What parts of your CNA job do you like the least? 
•   How many days of scheduled work did you miss in the past 6 months due to 
• unexcused absences? 
•   What do you know about restorative nursing? 
•   How do you establish priorities and structure your workday? How do you keep things 
• flowing while there are interruptions? 
•   To what extent would people describe you as predictable? 
•   What are some of the strategies you employ for dealing with difficult people? 
•   Describe a conflict you have faced in a work environment.  How did you resolve it. 
•   What percentage of the day do you spend documenting?  Do you find you have 
• enough time to document your work? 
•   What does “on-time” mean to you?  What would your previous employer say about 
• your attendance? 
•   What didn’t you like about your last job? 
•   Give us an example of when you had to be flexible or adaptable in your job? 

Top 10 Interview Questions for Healthcare Job-Seekers

Too many job seekers stumble through interviews as if the questions are coming out of left field. But many interview questions are to be expected. Study this list and plan your answers ahead of time so you’ll be ready to deliver them with confidence.

What Are Your Weaknesses?

This is the most dreaded question of all. Handle it by minimizing your weakness and emphasizing your strengths. Stay away from personal qualities and concentrate on professional traits: “I am always working on improving my communication skills to be a more effective presenter. I recently joined Toastmasters, which I find very helpful.” 

Why Should We Hire You?

Summarize your experiences: “With five years’ experience working in the financial industry and my proven record of saving the company money, I could make a big difference in your company. I’m confident I would be a great addition to your team.

Why Do You Want to Work Here?

The interviewer is listening for an answer that indicates you’ve given this some thought and are not sending out resumes just because there is an opening. For example, “I’ve selected key companies whose mission statements are in line with my values, where I know I could be excited about what the company does, and this company is very high on my list of desirable choices.”

What Are Your Goals?

Sometimes it’s best to talk about short-term and intermediate goals rather than locking yourself into the distant future. For example, “My immediate goal is to get a job in a growth-oriented company. My long-term goal will depend on where the company goes. I hope to eventually grow into a position of responsibility.” 

Why Did You Leave (Or Why Are You Leaving) Your Job?

If you’re unemployed, state your reason for leaving in a positive context: “I managed to survive two rounds of corporate downsizing, but the third round was a 20 percent reduction in the workforce, which included me.”

If you are employed, focus on what you want in your next job: “After two years, I made the decision to look for a company that is team-focused, where I can add my experience.”

When Were You Most Satisfied in Your Job?

The interviewer wants to know what motivates you. If you can relate an example of a job or project when you were excited, the interviewer will get an idea of your preferences. “I was very satisfied in my last job, because I worked directly with the customers and their problems; that is an important part of the job for me.” 

What Can You Do for Us That Other Candidates Can’t?

What makes you unique? This will take an assessment of your experiences, skills and traits. Summarize concisely: “I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user-friendly.” 

What Are Three Positive Things Your Last Boss Would Say About You?

It’s time to pull out your old performance appraisals and boss’s quotes. This is a great way to brag about yourself through someone else’s words: “My boss has told me that I am the best designer he has ever had. He knows he can rely on me, and he likes my sense of humor.” 

What Salary Are You Seeking?

It is to your advantage if the employer tells you the range first. Prepare by knowing the going rate in your area, and your bottom line or walk-away point. One possible answer would be: “I am sure when the time comes, we can agree on a reasonable amount. In what range do you typically pay someone with my background?” 

If You Were an Animal, Which One Would You Want to Be?

Interviewers use this type of psychological question to see if you can think quickly. If you answer “a bunny,” you will make a soft, passive impression. If you answer “a lion,” you will be seen as aggressive. What type of personality would it take to get the job done? What impression do you want to make?

Simple Interview Questions in Healthcare Staffing Not to Overlook

Many medical staffing recruiters may feel expert interviewers, but it is always good to have a quick refresher.  And if you are a medical staffing startup you are starting to interview healthcare professionals based on you applications you have received, you should be prepared with some simple interview questions. 

These questions are designed to help a medical staffing agency understand the caregivers you are supplying and what they would bring to the table in an interview as well as interview questions you can use to build your own team.  Try not to overlook these questions and look for responses that are similar. Keep in mind that all interviews are not the same so based on the application you will be able to tell which questions you should ask.

Q: Tell me about yourself.

A: Identifies some of their main attributes. They should describe your qualifications, career history and range of skills, emphasizing those skills relevant to the job on offer.

Q: What have your achievements been to date?

A: You want them to select an achievement work-related and fairly recent. They should identify the skills they used in the achievement and quantify the benefit it had to the company.

Q: What do you like about your present job?

A: This is a straightforward question. All they have to do is make sure that their ‘likes’ correspond to the skills required for the job on offer. They should be enthusiastic while describing; and describe their job as interesting and diverse but do not overdo it.

Q: What do you dislike about your present job?

A: They should be cautious with this answer. They should not be too specific as they would draw attention to weaknesses and will leave them open to further problems. One approach could be for them to choose a characteristic of their present company, such as its size or slow decision-making processes etc. They should give their answer with the air of someone who takes problems and frustrations in stride as part of the job.

Q: What are your strengths?

A: This is one question they know they are going to get, so there is no excuse for being unprepared. They should concentrate on discussing their main strengths. They should list three or four proficiencies like their ability to learn quickly, determination to succeed, positive attitude, their ability to relate to people and achieve a common goal. You may also ask them to give examples of the above.

Q: What is your greatest weakness?

A: They should not say they have none or no weaknesses - this will lead to further problems. They should use one of two options - use a professed weakness such as a lack of experience (not ability) on their part in an area, not vital for the job. The second option would be to describe a personal or professional weakness, which could also be considered to be a strength and the steps they have taken to combat it. An example would be: “I know my team thinks I’m too demanding at times - I tend to drive them pretty hard; However, I’m getting much better at using the carrot and not the stick”.

Q: Are you happy with your career-to-date?

A: This question is really about their self-esteem, confidence and career aspirations. The answer must be ‘yes’, followed by a brief explanation as to what it is about your career so far that has made them happy. If they have hit a career plateau, or they feel they are moving too slowly, then they must qualify their answer.

Q: What is the most difficult situation you have had to face and how did you tackle it?

A: The purpose of this question is to find out what their definition of difficult is and whether they can show a logical approach to problem solving. In order to show them in a positive light, they should select a difficult work situation that they did not cause and which can be quickly explained in a few sentences. They should also explain how they defined the problem, what the options were, why they selected the one they did and what the outcome was. Always should end on a positive note.

Q: Why do you want to leave your current employer?

A: They should state how they are looking for a new challenge, more responsibility, experience and a change of environment. They should not be negative in their reasons for leaving. It is rarely appropriate to cite salary as their primary motivator.

Q: If you could be any animal, what would you be and why?

(My fun Question, I ask in every interview. This will help you understand many areas about them and get them to open up. This is also a great question to ask first).

A: Look for them to answer with an animal and reasons on why they would be this specific animal. By what they select, you should be able to tell their drive and motivation. What they are really like. This is an interview question most do not have a chance to prepare for, so they really have to open up and give an honest answer.

Do not get stuck without these simple and imperative questions you need to ask in an interview. Remember, you are trying to find a candidate best suited for the specified job. You always want to find the best-qualified healthcare professional for your client. I have always been big on teamwork in the job place and you as a company or leader are only going to be as good as your weakest link. Use these tips and questions and normally you will get someone best suited for the position. Build a strong team! Good luck!

Healthcase business analyst interview questions and answers.

Basic Questions to Cover Healthcare Understanding

1. What is Healthcare?
2. What is Insurance? How does it differ with Healthcare?
3. Do I need Healthcare Insurance to get treated by a Doctor?
4. If I have insurance, who pays the doctor for performing services on me, the member?
5. Define Business Requirements? Does a Business Analyst need to know all about a specific Business Area?
6. What is difference between group and individual insurance? If you are working with Walmart, and you have insurance, which form is it?
7. What is a Premium? Who pays the Premium to whom and why?
8. Why is there an IT department in a Healthcare Company?
9. What is the difference between by PPO and POS? Why is HMO so easily affordable? How come the premiums are low?
10. What is a Provider? What are the two types of Providers? What Provider Networks do Healthcare Companies Leverage?
11. What is an Underwriter? What is the role of an Underwriter if a healthcare insurance company just got a contract with 1000 employees of BEST BUY?
12. Define HIPAA? What does HIPAA regulate and prevent?
13. Please provide a one liner introduction for the following Business Areas – Enrollment, Claims, Benefits Admin, Provider Systems Admin, Finance, Billing, and Dictionary Maintenance?
14. Compute Member Payment and Healthcare Insurance Payment for:

Deductible: $1000

Co-Pay: $25

Co-Insurance: 20%

1^st Visit: Doctors Bill: $800

2^nd Visit: Doctors Bill: $600

1. What is a Claim? What different entities can submit a Claim? What are the two types of Claim Intake Processes?
2. Please provide one liner about professional, facility, medicare and Medicaid claims?
3. Please provide basic understanding of a Claim Flow? What happens in a company like BCBS when a Claim arrives through EDI?
4. What is adjudication? What is Auto Adjudication? What is a High dollar Claim?
5. What are the two types of forms used by providers for paper based claims?
6. What is the job of a Clearing house? Who mandates EDI rules to be followed?
7. Briefly describe EDI 837, 835, 276 and 277
8. What is COB? What is primary and secondary insurer?
9. What is the ICD 9 – 10 Conversion? What is the basic understanding of these changes? Research about GEM – General Equivalence Mapping.
10. What is Medicare Fraud? Give an example of how a provider can commit fraud.
11. Research about HIPAA 5010 regulations. What does it specify Healthcare Companies do?

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