Sunday, November 4, 2012

Interview Questions for the Health Services Industry


General 

  •   What do you enjoy most about working in the health services field? 
  •   What do you like the least about working in the health services field? 
  •   What are the most important qualities a health services professional should have? 


Hospital Administration 

  •   Why did you choose hospital administration as a career? 
  •   What are some of the ways the health services industry can improve? 
  •   What size hospitals have you worked for? How many beds? 
  •   What are your areas of specialty in health services? 
  •   In your opinion, what is the most important issue in medicine today? 
  •   What impact do you hope to make in the health services industry? 
  •   In your opinion, what is the most important advance in medicine in the last 20 to 50 
  • years? 
  •   Are you accustomed to suggesting areas for research? 
  •  Have you designed and carried out research projects? 
  •   If you were given money to set up a research group, what would you research? 



Nurses 

  •   Why did you choose nursing as a career? 
  •   What stimulated your interest in medicine? 
  •   What was the nurse-to-patient ratio at your last job? 
  •   What shift lengths are you accustomed to working? 
  •   How much autonomy were you given in your last position for making decisions 
  • regarding the care of patients? 
  •   What value did you bring to your last nursing staff? 
  •   What type of scheduling process are you accustomed to—self-scheduling, unit 
  • scheduling, etc.? 
  •   In your last position, how much independence were nurses given in order to be 
  • creative problem-solvers? Can you give me examples? 
  •   What do you do when you have too many patients and too little time? 
  •   What is it about you that allows you to devote yourself to others this way day after 
  • day? 
  •   Over the course of the last year, how many times were you asked to work late 
  • because your replacement was absent? Did you stay late? 
  •   Can you tell me what you would consider as valid reasons for missing work? 
  •   What do you do if you realize a snowstorm is coming an hour before you have to be 
  • at work, and you know it will take you much longer than usual to get there? 
  •   What do you do if your shift has ended but your replacement is not there yet? 
  •   What would your previous supervisor tell us about your attendance? 
  •   How many days of scheduled work did you miss in the past 6 months due to 
  • unexcused absences? 
  •   What parts of your nursing job do you like the least? 
  •   What would you do if you were directed to do some menial tasks for a patient that 
  • are usually not your responsibility? 
  •   Do you plan on staying in the nursing profession for the long term? 
  •   What made you decide to become a nurse instead of a doctor? 
  •   What support services were available to you in your last position? 
  •   Describe for me a situation when you went beyond the call of duty for a patient. 
  •   How do you keep yourself from getting burned out? 
  •   Describe for me the types of technology you have used. 



 CNA 

  •   Why did you choose certified nursing assistant as a career? 
  •   Describe for me a situation when you went beyond the call of duty for a patien
  •   Why do you want to work here? 
  •   Do you plan on staying in the CNA profession for the long term? 
  •   What parts of your CNA job do you like the least? 
  •   How many days of scheduled work did you miss in the past 6 months due to 
  • unexcused absences? 
  •   What do you know about restorative nursing? 
  •   How do you establish priorities and structure your workday? How do you keep things 
  • flowing while there are interruptions? 
  •   To what extent would people describe you as predictable? 
  •   What are some of the strategies you employ for dealing with difficult people? 
  •   Describe a conflict you have faced in a work environment.  How did you resolve it. 
  •   What percentage of the day do you spend documenting?  Do you find you have 
  • enough time to document your work? 
  •   What does “on-time” mean to you?  What would your previous employer say about 
  • your attendance? 
  •   What didn’t you like about your last job? 
  •   Give us an example of when you had to be flexible or adaptable in your job? 





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